Are you struggling to fully understand Paylocity’s features? Or do you need any type of help with Paylocity? If your answer is yes, you must know about Paylocity Customer Service.
To get answers to your questions about Paylocity, Paylocity has provided emails and contact numbers through which you can contact their support team.
What is Paylocity Customer Service
Paylocity Customer Service is the support that Paylocity provides to its clients, administrators, and employees, so that they can better understand this HR & Payroll platform.
For your support, you can contact the Paylocity corporate headquarters, which is located at 1400 American Lane, Schaumburg, IL 60173, at the following Paylocity customer service numbers:
- Main: 800.520.2687
- Client Support: 888.873.8205
- Request a Product Demo: 833.508.0746
If you want to meet the Paylocity support team to discuss your issues, you can visit them at their office. The following table presents the locations of these offices in the USA:
|
State |
City |
Address Line 1 |
Address Line 2 |
Full Address |
|
California |
Oakland |
2107 Livingston Street |
Suite C |
Oakland, CA 94606 |
|
Idaho |
Meridian |
2775 W. Navigator Drive |
– |
Meridian, ID 83642 |
|
Kentucky |
Louisville |
3600 Chamberlain Lane |
Suite 148 |
Louisville, KY 40241 |
|
New York |
New York |
1359 Broadway |
Suite 1220 |
New York, NY 10018 |
|
Florida |
Lake Mary |
615 Crescent Executive Court |
Suite 524 |
Lake Mary, FL 32746 |
|
Illinois |
Schaumburg |
1400 American Lane |
– |
Schaumburg, IL 60173 |
|
New Jersey |
Springfield |
21 Fadem Road |
– |
Springfield, NJ 07081 |
|
New York |
Rochester |
3750 Monroe Ave |
Suite 600 |
Pittsford, NY 14534 |
Paylocity Customer Service Number
Paylocity provides customer service to its employees and administrators. You can get these services by calling 888-873-8205 and contacting service@paylocity.com. The Paylocity Customer Service Live Chat feature helps you talk to Paylocity AI chatbots to get solutions for your questions.
All of these Paylocity Customer Service options are available 7 am – 7 pm CT. On weekends, customer service might not be available at 888-873-8205 or at service@paylocity.com. But you can always use the Paylocity Customer Service Live Chat feature any day of the week.
ADP Vs Paylocity Customer Service Comparison
The following table presents the comparison between Paylocity Customer Service and ADP Customer Service:
|
Feature |
Paylocity Customer Service |
ADP Customer Service |
|
Support Approach |
Personalized and proactive support |
Enterprise-level, structured support |
|
Target Users |
Mid-sized businesses |
Large and complex organizations |
|
Availability |
7 am – 7 pm CT (phone & live chat) |
7:30 am – 10 pm ET (phone & chat) + 24/7 AI chatbot (A.V.A.) |
|
Ease of Access |
Easy to reach, quicker response |
Can involve multiple layers; sometimes harder to reach |
|
User Experience |
Generally, more user-friendly and responsive |
Mixed reviews; can be inconsistent |
|
Support Structure |
Dedicated account managers for many clients |
Tiered support system; dedicated reps mainly for large clients |
|
Response Time |
Faster and more reliable |
Often slower with reported long wait times |
|
Consistency |
More consistent support experience |
Can vary due to rep turnover and system complexity |
|
Best Choice For |
Businesses wanting simple, responsive, and human-centered support |
Organizations needing advanced, large-scale, and international support systems |
FAQs
Conclusion
In short, Paylocity helps its clients, employees, and administration by providing them with Paylocity Customer Service. For any questions or solutions, you can contact the Paylocity customer service email (service@paylocity.com) or contact number (888-873-8205). Moreover, you can use the Paylocity Customer Service Live Chat to better understand how to use Paylocity.